Kelvin Loo

Auckland · New Zealand · kelvinl.ctd@gmail.com

Work Experience

Ubertec

Triage Technician
  • Perform repairs/maintenance/upgrade to Apple devices as a certified Apple technician.
  • Diagnose, troubleshoot and resolve a range of software and hardware issues on Apple devices.
  • Assist customers with technical issues in-person, over phone/email, and escalating to appropriate support channels where required.
2015-Present

Kelly Services

Picker/Packer
  • Pick and pack customer orders accurately.
  • Perform stock takes of inventory periodically when required.
  • Practice safe warehousing procedures by identifying, isolating and reporting safety hazards to on-duty service manager.
2014

Education

University of Auckland

B.S. Computer Science & Information Systems
2018

Projects

Personal Resume Website

  • Deployed a website to host my own personal resume to gain hands-on experience with AWS cloud services and serverless architecture.
  • Utilised Amazon S3, CloudFront, Route 53, Certificate Manager for content hosting, distribution and routing for the website.
  • Created a microservice to keep track of webpage views on the website using API Gateway, Lambda, DynamoDB written in Python (boto3) and JavaScript.
  • Translated AWS Serverless website architecture to Infrastructure as code model via Terraform to allow for faster deployment and scalability.
  • Stored Terraform code and website code on repositories hosted by Github as a form of source control.
  • Constructed CI/CD pipeline using Github Actions to update the website on repository code commits.
  • Link to project: https://github.com/kelvinloo/aws-cloud-resume-terraform

2048 on Docker

Amazon S3 Image Converter

  • Created a workflow to convert images uploaded into S3 bucket to be converted to JPG format.
  • Built event-driven architecture on AWS using S3, SQS and Lambda.
  • Used Lambda Layers to import external Pillow library and Python to program the image conversion function and uploaded image back into S3.
  • Link to project: https://github.com/kelvinloo/s3-convert-to-jpg

Certifications

AWS Certified Solutions Architect - Associate

Qualified in designing cost and performance optimised solutions as part of AWS Well-Architected Framework.

Apple Ceritifed Support Professional

Certified by Apple to perform support services to end users.

Apple Consultant Network Member

Independent technology service providers that specialise in Apple solutions for small and medium-sized businesses.

Apple Certified Mac and iOS Technician

Certified by Apple to perform repairs on Apple Mac and iOS handheld devices.


Skills

Programming Languages & Tools
  • Python
  • SQL
  • Apple deployment